Job openings

We are looking for an attentive and communicative Customer Care Manager who will become a reliable support for our students and their parents.

Format: office in Kyiv (Livoberezhna, A. Sheptytskoho St., 14)

Experience: from 1 year in support, service or working with customers (willing to consider without experience, if there is a sincere desire and excellent communication skills).

We are happy to offer you:

• Competitive and stable salary plus bonuses
• Paid vacation 28 calendar days\
• Variable schedule: 10:30 - 19:30 or 12:00 - 21:00
• Opportunity to learn English for free
• Career growth and mentoring support from the manager
• A friendly team of professionals in a stable company with a 30-year history

Your task is to be a reliable support for the client throughout the entire learning journey. And this means:

• Receive and process incoming requests (calls, letters, messages) and advise on courses, schedules and the educational process
• Promptly find solutions in non-standard situations
• Support clients throughout their studies and stay in touch
• Coordinate the resolution of issues with teachers and colleagues
• Monitor the timeliness of payments and, if necessary, remind them of payments
• Maintain a customer database and record important information in CRM
• Collect feedback and pass it on to the team

You will cope with these responsibilities perfectly if you:

• Have experience working with customers (support, customer care service or administration)
• Like to communicate and help people, you know how to find an approach to different customers
• Know how to listen carefully, ask the right questions and find solutions
• Know English at B1 level and above
• Are responsible, attentive to details and stress-resistant
• Know how to work in a team

Please send us your CV to hr@lse.ua. We look forward to hearing from you and getting to know you personally.

We are looking for an energetic and motivated Sales Manager who will help people take the first step towards language independence.

Format: online or hybrid (offices in Kyiv or Lviv)

Experience: 1 year or more in sales or customer service (willing to consider candidates without experience if there is a sincere desire and excellent communication skills).

About us

London School of English is a leading school that has been helping Ukrainians learn English for 30 years. We work according to the British methodology and Pearson programs, and our students include children, teenagers and adults.

We are happy to offer you:

• A salary of 28,000 - 30,000 ₴ plus bonuses for fulfilling the plan (transparent system, everything is clear from the first month)
• A paid vacation of 28 calendar days
• A flexible schedule: 10:30 - 19:30 or 12:00 - 21:00
• The opportunity to learn English for free
• Career growth and mentoring support from the manager
• A friendly team of professionals in a stable company with a 30-year history

Your task is to make the client want to study with us. And this means:

• Accept incoming requests (calls, letters, messages) and make outgoings according to the existing database of applications
• Understand the client's request and select a course that really suits him
• Support the client at all stages, including payment issues
• Maintain a client database, collect and process information about them

You will do great if:

• You have experience working with customers in sales
• You know how to find an approach to different people and like to communicate
• Your English level is B1 and above
• You are responsible and result-oriented
• You know how to work in a team and pay attention to details

If this is about you, send your resume to hr@lse.ua. We will be happy to meet you in person.